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Understand your audiences with UX research
Usability Alix Geddes Usability Alix Geddes

Understand your audiences with UX research

The term ‘UX’ (User Experience) describes how a user interacts with and experiences a product, system or service. And it’s remarkably easy to get wrong. Part of the challenge is being able to identify the successes and failures of your own website, when you’re so close to it.

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What we discovered about museum online collections
Analytics Simon Jones Analytics Simon Jones

What we discovered about museum online collections

We started the Discovering Online Collections project to identify how audiences find and interact with digital objects from museums and galleries. The report, launched in November 23, analysed data from 50 organisations across five countries. There’s lots more to come in 2024, but here are the six initial key takeaways.

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